Improve the Business Decisions You Make

Improve Business Decisions
  • Make data based decisions. Make the right decisions!
  • Integrate surveys into your HR, CRM, or Help Desk systems
  • Collaborate with others in your team
  • Generate real-time reporting dashboards to share with stakeholders

What Are Predictive Analytics?

Google BookmarksStumbleUponGoogle GmailYahoo MailShare/Bookmark

Businesses need more than simply a successful revenue stream in order to ensure their long term success. They need to be able to set themselves up for a successful future – leveraging what they know in order to figure out what will be expected to occur in the future. They need tools for analysis that will help them drive their business practices in the right direction. Read more…

Employee Satisfaction and Employee Loyalty – An Introduction

Happier employees are believed to be more productive employees. Indeed, at salaried jobs, it’s logical that unhappy employees will do the bare minimum, rather than invest all of their time and hard work in a company they don’t like. It will also help reduce turnover, which can be expensive for any company. Read more…

Survey Quotas

Survey quotas allow you to gather a specific number of responses or responses that only meet certain conditions. A quota also specifies an action to perform after it has been met. For example, you can set up a quota to … Read more…

Advanced Survey Logic

We’re excited to announce SurveyMethods’ latest release – Advanced Survey Logic! This includes various new functionalities and enhancements to our skip logic module. Now you can customize the flow of your survey based on answers to previous questions, quotas, or … Read more…

5 Tips for Improving Your Survey Research Response Rate

Survey research is the most valuable form of data collection for businesses. It gives you numbers that you can use to affect business strategy, whether it is information on a new path to take with your product, feedback on a marketing campaign, or validation that your current techniques are meeting market needs. Read more…

How to Improve Your Response Rate for a Customer Defection Survey

Market research on current and prospective clients is useful. It helps tell you where to direct your business and what steps to take to reach the best audience. This research is extremely useful for figuring out how to best reach your market and what you can be doing to improve your standing in the economy. Read more…

Thoughts on Employee Satisfaction and Salary Jobs

Most companies pay their employees via a fix payment salary system. Employees are expected to work 40+ hours a year, and during that time they receive a fixed salary of $XXXXX dollars that is associated with their perceived value to the company. As much as management and companies like to believe they reward great employees with raises and promotions, often times true output gets overlooked in favor of perceived output, and the best employees are left wanting. Read more…

The 3 Basic Ways to Increase Profits Through Customers and Customer Relationships

There is no such thing as a business that can support itself independently. Businesses need customers to succeed, and they need to find the best way to reach and profit from each of those customers. There is so much technological innovation that companies can and should look beyond their current products, and start using their research to find out what else they can do to sell to their current and future client base. Read more…

Customer Loyalty to the Employee Over the Company – A Thought

Customer satisfaction surveys and customer loyalty surveys are both designed to measure how current customers and clients view the company. For market researchers, this information helps decide the effectiveness of various customer service campaigns, product branding, etc. Read more…

Loyalty and Word Of Mouth Marketing – Are They Synonymous?

Researchers found that when customer longevity was also linked with attitudinal loyalty (meaning, the customer actively states how much they appreciate the business or product), then both active and passive word of mouth marketing increased dramatically. Read more…